Benefits Management (Administrative Services Organization)

When your company is able to provide employees quality health benefits, you are on the inside track to recruiting and retaining success. The challenge is not only finding benefits that are both robust and affordable, but also handling the associated administration of such benefits. Our approach enables your business to benefit from:

  • Plan design flexibility – giving you the ability to customize your company’s program options and funding levels so you can offer an employee benefits program that actively reflects the needs of your employees.
  • Ongoing, turnkey administration – including all vendor billing, reconciliation and settlement.
  • Convenient annual enrollment services – coordinating all advance print and online enrollment communications on your behalf, offering live assistance via your dedicated HR Team, and giving your workforce the ability to select their employee benefits and enroll via C2 Platinum’s HR Portal, quickly and easily.

Our comprehensive services include:

  • Administration of client-sponsored health plan
  • State Continuation Administration
  • Health and Dependent Care Flexible Spending Accounts
  • Retirement Services/401(k)
  • Benefit Insurance Advice and Procurement Services
  • Pre-tax Transit Program
  • Credit Union
  • 529 College Savings Plan
  • Voluntary Benefits, Discounts and Services

Business Services (ASO)

C2 is comprised of seasoned HR professionals who partner with you to understand your business, and then utilize their expertise to create value, increase efficiencies, leverage existing resources, enhance your operations, and enable your business to meet its strategic objectives:


  • Job Descriptions
  • Online Performance Management
  • Performance Appraisals
  • Compensation and Incentive Plans
  • Employee Communications
  • Recognition and Reward Programs
  • Strategic HR Consulting
  • Benefit Insurance Advice and Procurement Services
  • Strategic Alliances

Employer Liability Management (ASO)

Helping businesses effectively manage their workforce is our governing strength. Our expertise allows businesses to grow confidently knowing that the critical challenges of managing their workforce are in the hands of our proven leadership.

C2 partners with your business to help you achieve the very best results for your company and employees–every time. Outsourcing these core functions not only frees time and resources, it also reduces the risk of costly claims and litigation that threaten what you’ve worked so hard to accomplish. During this period of increased employment litigation, it is crucial to carefully manage employees throughout their entire life cycle – from recruitment through termination and retirement – to protect your company’s future.

Our comprehensive services include:

  • Employee Relations
  • Substance Abuse Prevention
  • Termination Assistance
  • Employee Handbook
  • Developing HR Policies and Procedures
  • Pre-Employment Background Checks
  • Salary Planning and Administration
  • Offer Letter Review
  • New Hire Orientation

Federal Contractor Services (ASO)

Regulations have increased so dramatically over the years that the burden and cost to employers, particularly for small- and mid-size federal contractors, is overwhelming. The Small Business Administration estimates the average annual cost of regulation, paperwork and compliance for organizations with fewer than 500 employees is $5,000 per employee. This sets the stage for significant HR challenges in our increasingly litigious society – the Equal Employment Opportunity Commission (EEOC) reports a 24 percent increase in complaint filings over the past 10 years. Even the best run companies are vulnerable to employment-related lawsuits and the damage awards that can result; C2 Platinum dedicates a team of highly trained human resources professionals to serve you, and has teamed up with some of the nation’s leading employment and federal contracting legal specialists. As part of our federal contracting suite of services, C2 provides guidance as it relates to applicable federal, state and local laws, as well as regulations governing the employment relationship. Examples include the Affirmative Action Plan (AAP), the Service Contract Act (SCA), Defense Base Act (DBA), EEO-1 Reports, VETS-4212, Ethics Training and many others.

Our comprehensive services include:

  • Regulatory Compliance Guidance
  • Annual Affirmative Action Plan
  • Service Contract Act Administration (SCA)
  • Annual EEO-1 Report
  • VETS 4212 Report
  • Drug-Free Workplace Act
  • Vietnam Era Veterans Readjustment Assistance Act
  • Rehabilitation Act (1973)
  • E-Verify
  • Davis-Bacon Act
  • Walsh-Healy PCA
  • Compliance Training

RFP Proposal Support:

  • Contingent Offers
  • Proposal Support (Draft Format)
    • Recruiting and Selection Process
    • Performance Action Plan
    • Training and Development Plan
    • Workplace and Safety Plan

HR Management (ASO)

Dedicated, Personalized Human Resource Teams Whether you are centralized in one location or your workforce is spread out over multiple states and countries, C2 Platinum will integrate its HR services model into all facets of your organization. We partner with your team and establish best practices that are compliant, customer-focused, cost-effective, competitive, and creative. With C2, each client is assigned a dedicated HR team that partners with you and is trained to address complex HR issues on your behalf. Your assigned HR Account Manager will keep you abreast of ongoing projects, deadlines and changes within federal, state and FAR regulations. Our teams are trained to address complex HR-related issues on your behalf, delivering high-value HR guidance and expertise that include:


  • Employer Liability Management
  • Government Contract Services
  • Federal And State Government Regulations
  • Business Services (Owner Support)
  • Workers’ Compensation & Safety
  • Recruiting & Selection
  • Payroll & Tax Administration
  • Training & Development
  • Benefits Management

Federal And State Government Regulations (ASO)

There are a broad and ever-changing array of statutory and regulatory employment requirements at both the Federal and state levels. Employers don’t usually have the time or expertise to ensure compliance. C2 Platinum assumes much of your compliance burden so that you can remain focused on your core mission.

Our Experienced Compliance Service Professionals Assist With:

  •     Employment Records Management
  •     Unemployment Claims Management
  •     Claims & Audits with Federal and State civil rights agencies
  •     Equal Employment Opportunity Commission
  •     Americans with Disabilities Act
  •     Age Discrimination in Employment Act
  •     Title VII, Civil Rights Act of 1964
  •     Pregnancy Discrimination Act
  •     Uniformed Services Employment and Reemployment Rights Act (USERRA)
  •     Code of Business Ethics and Conduct
  •     Family Medical Leave Act (FMLA)
  •     Genetic Information Non-Discrimination Act (GINA)
  •     Drug Free Workplace Act
  •     Fair Labor Standards Act (FLSA)
  •     HIPAA Administration
  •     Government Compliance Reporting and Agency Interface
  •     Comprehensive HR Assessment
  •     State minimum wage and overtime laws
  •     State Mandated Paid Time Off
Payroll-Tax Administration

Payroll & Tax Administration (ASO)

C2 Platinum offers payroll and tax administration as part of its complete set of human resources and administrative solutions. The burden of administering payroll is often one of the first tasks a company seeks to outsource and one of the most valued services included in our end-to-end suite of services. C2 provides clients with state-of-the-art technology to enhance productivity and reduce errors, including our online payroll system that is backed by a dedicated payroll team for personalized support.

Our comprehensive services include:

  •     Online Web Payroll Processing
  •     HR Portal-Instant Online Infrastructure
  •     Timekeeping System
  •     Garnishments
  •     Check Preparation and Delivery
  •     Labor distribution Reports; Job Costing and Departmental Reporting
  •     File Changes, e.g. Name, Address, W-4 Status
  •     State New Hire Reporting (PRWORA)
  •     Employment Verification
  •     Direct deposit
  •     Paystubs via Online
  •     Preparing and Issuing all W-2’s
  •     Human Resources Management Reports
  •     IRS Liaison and Negotiations
  •     Assumption of Legal Liability for Tax Reporting/Payment


Recruiting & Selection Services (ASO)

C2 Platinum offers a full complement of online and in-person recruiting services. C2’s recruiting services are more powerful and cost effective than a job board posting or a placement agency, which enables you to significantly cut the time and cost of most recruiting activities.

Our Comprehensive Services Include:

  • Candidate Search
  • Resume Review
  • Candidate Screening
  • Pre-employment Background Checks
  • Salary Planning and Administration
  • Job Advertising
  • Pre-employment Testing
  • Offer Letter Review
  • OFCCP Compliance
  • Applicant Tracking
  • Interviewing
    • Phone Screening
    • Scheduling Interviews
    • Scheduling First Rounds
    • Scheduling Management
    • References

Training & Development (ASO)

C2 Platinum delivers a wide array of online and instructor-led classes that sharpen employees’ skills for tomorrow’s challenges. Employers who recognize the value of professional development, skills and competency training are rewarded with a more motivated and productive workforce. Skilled and motivated employees provide companies a competitive edge that is long lasting and difficult to imitate—strength never more valuable or necessary than in today’s economy. Companies that outsource HR and learning functions are far more likely to assess their workforces as highly effective, and twice as likely to be satisfied with the overall performance of their HR functions.

Our comprehensive services include:

  • Professional development
  • Pre-employment and hiring
  • Employee development
  • Terminations
  • Regulatory compliance
  • Leadership training and development

C2 fully understands the value of training and education. Sharing our expertise with business owners, directors, managers and team leaders is so very important. C2 brings its experts to your business, and shares invaluable information using seminars and training sessions.

By educating your workforce in critical areas such as diversity, sexual harassment, and emerging issues relating to the Americans with Disabilities Act and the Family and Medical Leave Act, you strengthen the foundation of your company’s operational integrity.



Workers Compensation


Workers Compensation & Safety (ASO)

Workplace injuries are an inevitable reality of any business – no matter how well prepared you are, how much training you provide or however many precautions you may take. Insurance is not enough. C2 Platinum can help ensure that you will be fully prepared and ready whenever injuries occur. We provide a full menu of Worker’s Compensation programs designed to help your employees recover and get back on the job as quickly as possible, with minimum cost and inconvenience to your business and its staff. C2 ensures you remain in full compliance with all governmental regulations and reporting requirements, while minimizing your exposure to liability.

Our Comprehensive Services Include:

  • Investigations
  • Administration/Claims Service
  • Assistance with handling of claims and answering questions
  • Premium reporting and payment
  • Annual/semi-annual audits assistance
  • Provision of general safety policies and manual
  • Safety Consultation
  • Safety Assessment
  • Safety Policy Development
  • Drug Testing (additional cost)
  • Safety Incentive Plans (design, implementation, administration, OSHA Audit)

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John Z. Dillon II

Executive Vice President


Mr. Dillon leads C2’s Business Development and Sales. Mr. Dillon works with our clients to help them develop optimal workforce strategies and solutions, with one simple goal in mind – improve operational execution. Mr. Dillon came to C2 after serving more than 30 years as an US Army intelligence officer and as a Vice President of Operations at a large Government contractor. He is an operations executive with a history of developing, building and sustaining business teams and strategic partnerships and growing business. Mr. Dillon possesses an innate ability to transfer long-term corporate vision into operational plans and successful, revenue producing business opportunities.

Mr. Dillon earned his Bachelor of Arts degree in Criminal Justice from Radford University and his MBA from Touro University. He is also a graduate of the US Army War College (Senior Service College Fellow at the CIA). He is a certified Project Management Professional (PMP).

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C2 HR Blog

Latest HR News, Events & Employment Laws updates

  • Maine: New Income Tax Withholding Tables July 1, 2017
    by admin on 09/13/2017 at 3:04 pm

    Effective Immediately – Maine Department of Revenue Services has published revised 2017 Maine Income Tax Withholding Tables to reflect the recent repeal of the 3% individual income tax surcharge.  Please find the updated instructions and tables online at […]

  • Medicare Part D Notices
    by admin on 09/08/2017 at 5:52 pm

    Employers that provide prescription drug benefits are required to notify Medicare-eligible individuals annually as to whether the employer-provided benefit is creditable or non-creditable. Creditable coverage is coverage that is expected to pay, on average, as much as the standard Medicare […]

  • Office of Information Regulatory Affairs (OIRA) Reports Changes to EEO-1 Pay Data Reporting
    by admin on 08/31/2017 at 6:06 pm

    The Office of Information Regulatory Affairs (OIRA) has announced that EEO-1 reporting for 2017 activity will not include pay data. The revised EEO-1 data collection format will not be used. Employers who are required to report will use the older version of the EEO-1 data collection template that […]

    by admin on 08/30/2017 at 4:10 pm

    Last month, a Director from one of C2’s federal contracting clients called to discuss a conversation she had just had with one of the company’s employees – “John.” John is a U.S. born citizen who practices traditional Islam.  He often wears traditional Islamic […]

  • Department of Labor Has Announced Change to Health and Welfare Dollars
    by admin on 07/31/2017 at 7:16 pm

    The U.S. Department of Labor released memorandum number 225 on July 25, 2017 announcing an increase to the prevailing health and welfare fringe benefit rate under the McNamara-O’Hara Service Contract Act (SCA).  The rate will increase to $4.41 per hour. An exception to the $4.41 rate are […]

  • EQUAL PAY FOR EQUAL WORK: The Continuing Evolution of the Equal Pay Act
    by admin on 07/26/2017 at 7:04 pm

    Last week one of C2’s small government contracting clients was awarded additional work from its government client.  To help support the new contract, our client hired an additional recruiter, a female, to assist their current male recruiter. Despite both recruiters having similar […]

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Kevin McCoy

General Counsel


Mr. McCoy serves as C2’s General Counsel, managing the overall legal needs of the company. Mr. McCoy also works closely with the company’s HR teams who provide strategic advice to clients on a myriad of human resources related matters. Mr. McCoy came to C2 as an experienced labor and employment attorney, having served as a Partner in two different D.C. area law firms that specialize exclusively in management-side labor and employment law. Mr. McCoy likes to problem solve, and enjoys helping his clients work through the legal challenges of operating a large multi-jurisdictional HR outsourcing company.

After graduating with a degree in Philosophy from Emory & Henry College in Southern Virginia, Mr. McCoy earned his law degree from Valparaiso University School of Law. Mr. McCoy began his legal career as a judicial law clerk to judges on two different intermediate courts of appeal before settling in the D.C. region.


Gertie Fields

Director of Payroll & Administration


Ms. Fields manages C2’s Payroll Services team, charged with ensuring that all client payroll processing is timely and accurate. She is responsible for all aspects of client payroll accounting and financial reporting functions, including preparation of payroll audits. She manages the processing of multi-state payrolls, new hire reporting, and transmission of ACH files, and ensures that payrolls are accurate and fully compliant.

More importantly, Ms. Fields and her team pride themselves on proactively identifying potential payroll issues for clients before they become a problem. She has been with C2 since 1998, and has directed all aspects of Payroll Services. She holds a bachelors’ degree in Business Administration with a concentration in Acquisition and Contract Management.


Sharon Liotta

Chief Financial Officer


Ms. Liotta brought her 20-years of accounting management experience to C2 when she joined the company in 2000. As CFO, she directs and oversees all financial activities of the corporation including preparation of financial reports as well as summaries and forecasts for future business growth and general economic outlook. She is responsible for business and financial strategy and planning, monitoring, and management and reporting, including management and development of policies, systems, processes and personnel involved. Ms. Liotta directs the accounting staff to ensure that exceptional internal auditing and financial controls are maintained.

Ms. Liotta earned a Bachelor of Science degree in Business Administration from George Mason University with undergraduate studies at Clemson University.


Jackie Asencio

President & CEO 


Ms. Asencio is President and CEO of C2 Essentials, Inc., one of the region’s leading human capital management service providers. With more than 30 years’ experience, Ms. Asencio has been a major influence in helping small to mid-size government contractors grow and compete in the federal marketplace. C2 Essentials has successfully provided clients with a competitive edge through cost-effective HR outsourcing. Ms. Asencio recognizes that federal contractors are increasingly forced to reduce their costs due to pricing pressure. C2 Essentials becomes a strategic partner to its clients to help reduce their overhead and fringe dollars, while providing a robust HR expertise that enables clients to achieve HR compliance in an increasingly complex regulatory environment. HR outsourcing solutions are focused on the client’s mission, both CONUS and OCONUS.

As a seasoned trainer and coach, Ms. Asencio works closely with business owners ensuring their human capital management strategies are aligned to their business goals. Ms. Asencio has extensive experience in full life cycle recruiting, talent management, succession planning, career development, reward and recognition strategies, performance management, regulatory compliance, compensation, benefits, risk management, and outplacement services. Prior to founding C2 Essentials, Ms. Asencio provided human capital management support to Department of Defense and various civilian agencies.

Ms. Asencio believes in giving back to the community, her philanthropic activities have included supporting Operation Homefront, Wounded Warriors, Boulder Crest Retreat, The National Veterans Institute for Procurement, and local families in need. Ms. Asencio has received the Sister Eymard Gallagher Award for Corporate Social Responsibility and was a finalist for The Dr. J.P. London Award for Promoting Ethical Behavior for the Human Resources Leadership Awards (HRLA) of Greater Washington.


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