Most entrepreneurs do not go into business to become human resources experts. They go into business because they find a passion and see a need in the market they believe they can fill. Unfortunately, as a business owner, having a human resources infrastructure is critical to the growth and success of the business. The problem is that most owners know little about how to build out a compliant human resources program. That’s where C2 comes in. C2 Essentials offers human resources outsourcing and support to clients, so they can devote more time to building and perfecting the core competencies of their business.

Five Planning Steps Every Organization Should Use

Human Resources is often viewed as a “necessary evil” that gets short shrift because it is not a direct revenue generating component of the business. Nonetheless, human resources is critical to creating productive, happy employees and maintaining a workforce that can execute the company’s core business needs.  One project we often take our new or prospective clients through is a five-step analysis to determine what human resources services their respective companies need and how to scale those services amid planned future growth.

Analysis of Organizational Plans and Objectives

When it comes to organizing and streamlining the human resources function, you must first start by doing a complete and thorough analysis of the organization’s plans and objectives. Every organization is going to function differently and have different goals. It is important to understand the ins and outs of the organization before  attempting to make changes to the current human resources infrastructure. Having a professional employer organization (PEO) such as C2 Essentials come in and do a complete audit of everything that is already in place is a great way to offset that burden and can provide an expert-level analysis of how your company’s human resources function should be operating.

Preparing a Human Resources Inventory

Completing a full human resources inventory is the next step in the planning process. A complete catalog needs to amassed that contains basic demographic data about each employee, which should include breaking down the employees by education, experience, skills, age, gender, salary, marital status, and any other special training or certifications pertinent to the company’s operations. This initial step may seem tedious but gathering this information about your company’s employees at the outset will help inform everything from payroll to benefits to recruiting.

Assessing Future Supply and Demand

Assessing future supply and demand in human resources is also known as “forecasting”. Forecasting is an important step in identifying your market and what changes may potentially be on the horizon. As you win government contracts or secure new clients, you may find yourself in a position that you need to onboard many employees at once. Or you may see a contraction in your market coming down the road and need to plan on how to adjust your human resources function.

Matching Supply and Demand

Supply and demand affect the recruitment and staffing process. A strategy for matching supply and demand is to flatten the demand by shifting demand to match existing supply. A different strategy is to adjust the capacity to match fluctuations in demand. This is similar to the “supply and demand” analysis a company goes through in determining how much of their product or service is needed in a given market – the only difference is this is focused on your company’s human resources needs.

Establishing an Action Plan

When establishing an action plan, there are many variables that need to be considered. For example, is there currently a human resources deficit or surplus in the organization. Does the company have a current plan for recruiting, hiring, educating, evaluating, compensating, and training employees?  Are the current services sufficient to meet both current and future human resources needs?

Recruiting is a core human resources function that is too often left to happenstance.  When a need arises, a company tries to fill the void.  But without a cogent recruiting plan already in place, finding the right candidate(s) can be difficult.  To create a successful recruitment plan, companies should first inventory the current positions, identify any future needs, determine the experience and education required to fill those roles, and lastly identify any experience or performance gaps within existing departments. For each position that needs to be filled immediately, create a compelling and eye-catching job description (this will not only entice candidates but will help inform how and where the company should look for candidates).

Another important human resources function that often gets overlooked is employee training.  For example, many federal contracts and a growing number of states require ethics and/or sexual harassment training as a regular part of their employment. What about role specific training and certifications for specific roles?  Will the company do those trainings in house, or outsource to another organization?

Takeaways for Employers

Evaluating your company’s overall human resources needs can be a time-consuming project…but it is one worth undertaking.  You would not open a business without a plan of how to produce, market, and sell your product or service.  Likewise, you need a solid plan for how best to administer the human resources function with your organization.  While companies sometimes opt to build their own HR department from the ground up, outsourced HR providers, such as C2 Essentials, provide a great option for small to mid-sized company who have neither the time nor the resources to become HR experts. C2 employs professionals who specialize in all the complexities of payroll, benefits management, government compliance, recruiting, employee training, and performance management. While a capable human resources program is necessary to all businesses, it is usually secondary to the core business function of the company.  Outsourcing the HR functions, can provide small to mid-sized companies with a cost-effective way to maintain a robust, compliant human resources department.

C2 provides strategic HR outsourcing to clients who want to develop optimal workforce strategies and solutions to allow them to be more competitive and profitable. C2 blog posts are intended for educational and informational purposes only.